Customer Service Pledge

We are committed to providing the best service and advice we can, to you, our customer. The owners, managers and staff of Robinson Insurance Brokers Ltd. are committed to supporting our Customer Service Pledge.

-We are in business because of our customers.

-We pledge to always place your interests ahead of our insurance companies’ and our own.

-Providing insurance protection that is right for our customers is our first priority.

-We pledge to always recommend the best insurance product for your individual circumstances.

-Our brokerage represents several different insurers.

-We pledge that from those insurers we will recommend the insurer that provides the best coverage for your unique needs.

-Our brokerage’s contracts with some insurers may include performance agreements.

-We pledge that if you would like to know, we will tell you about the performance agreement with the insurer we selected for you, if one exists.

-Personal information is required to provide insurance coverages.

-We pledge that we will safeguard your personal information and allow it to be used only for the purpose it was given to us as required by law.